Information We Collect
We collect information you provide directly to us and information automatically collected when you interact with our Service.
Information You Provide
Examples include:
Account Information: name, email address, wallet address (if applicable).
Communications: messages, support queries, feedback.
Transactional Data: blockchain addresses, transaction hashes, activity logs.
Automatically Collected Information
We may automatically collect:
• Device & Usage Data: IP address, browser type, operating system, pages visited, interaction data.
• Cookies & Tracking Technologies: to analyze usage and improve the Service.
How We Use Your Information
We use your information for purposes such as:
Providing, maintaining, and improving the Service.
Communicating with you, including responding to support requests.
Monitoring, analyzing, and improving Service performance.
Detecting and preventing fraud, abuse, and security issues.
Complying with legal obligations.
Cookies and Similar Technologies
We and our service providers use cookies, web beacons, and similar technologies to:
Recognize your device and preferences.
Understand how users interact with our Service.
Facilitate certain features and functionality.
You can manage cookie preferences through your browser settings. However, blocking cookies may affect your ability to use certain parts of the Service.
Third-Party Services
We may share data with trusted third parties that support the Service, including:
Hosting and infrastructure providers.
Analytics and monitoring services.
Support and communication tools.
These providers are authorized to use your data only as necessary to provide services to us.
We may also share information when:
Required by law, legal process, or governmental request.
To protect our rights, property, safety, or the safety of others.
In connection with a business transition (e.g., acquisition, merger).
Security
We implement technical and organizational measures designed to secure your information from unauthorized access, disclosure, or modification. However, no method of transmission or storage is completely secure. Use of the Service is at your own risk.
Your Choices
Communications:
You may opt out of promotional emails by following the unsubscribe link in the email or contacting us at [contact email]. Even if you opt out, we may still send non-promotional communications related to the Service.
Cookies & Tracking:
You can adjust your browser settings to refuse or delete cookies.
Children’s Privacy
The Service is not intended for children under the age of 13 (or higher age required by applicable law). We do not knowingly collect information from children. If you believe we have collected data from a child, contact us at [contact email].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the “Last updated” date above. Continued use of the Service after changes constitutes acceptance of the updated policy.
Contact Us
For any questions about this Privacy Policy or your data, please contact:
Kolmena
Company Name (placeholder)
Legal Address: [Address]
Email: [contact email]
Phone: [phone number]
Company Registration Number: [registration number]
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